This website is for both existing patients and those considering
registering with us. It tells you about our services.
Broom Leys Surgery covers most of Coalville and its surrounding villages and is within West Leicestershire Clinical Commissioning Group. Our team includes 2 Permenant GPs, locum GPs, two nurses, two health care assistants as well as our practice manager and reception/clerical staff.
We offer a full general practice service and run specialist clinics for children, pregnant women, Family Planning Advice, diabetes and asthma sufferers and for patients needing minor surgery. At Broom Leys Surgery we aim to treat all our patients promptly, courteously and in complete confidence.
Broom Leys Surgery is occasionally used as a ‘teaching practice’. This means student doctors wanting to enter medicine spend six weeks with us in order to gain the experience they need to become doctors. As a teaching practice your medical records may be used for educational purposes. Because of this, we ask patients registering with us to sign a consent form giving permission for their records to be used in this way. There may be times when you will have a consultation with the student doctor but you will have a GP in attendance and the GP will give you a full consultation after seeing the student. You may also be asked if you would take part in video consultations which are used for training purposes.
If you live in our practice area and would like to register with us, please complete one of our registration forms that are available from our reception. On the form, you will be able to say which practitioner you would prefer to see. However, you will be registering with the practice rather than an individual GP.
In co-operation with emis, our computer system supplier, we're providing a service that enables you to access to your healthcare online.
To do this you need to register with the surgery to obtain your personal access details.
Once you've created an account you will be able to use the on-line services of your practice. These may include appointments, repeat medication, secure messages, medical record view and updating your personal information. To log on click the logo below.
8.30 - 10.50am and 2.30 - 5.20pm Monday to Friday.
The telephone lines are open from 8.00am - 12.00
and 1.30pm - 6.30pm.
The surgery closes between 12.45pm - 1.30pm
Monday to Friday.
THURSDAY AFTERNOON CLOSURE
PLEASE NOTE FROM THE 26.11.15. THE SURGERY WILL BE CLOSING ON THURSDAY AFTERNOONS FOR A PERIOD OF 3 MONTHS ONLY. THIS IS FOR TRAINING AND DEVELOPMENT PURPOSES. ADEQUATE APPOINTMENTS WILL BE AVAILABLE ON THURSDAY AND FRIDAY MORNINGS.
Patients with particular needs
Our surgery is accessible to patients using a wheelchair. We also have a parking space reserved for patients displaying a disabled sticker.
For patients with hearing problems, we have both fixed and portable loop equipment. We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment.
Signing up to Virtual Patient Participation Group We would like to invite you to join our Virtual Patient Participation Group
What is a Virtual Patient Participation Group (VPPG)?
We realise that people are generally very busy and may not have time to come to the surgery for meetings; therefore we would like to form a “virtual group”. Here you can exchange views and participate in practice surveys where, for example, you can tell us what you think about our opening times or the quality of the care you have received. We will contact you from time to time via your email address and to ask for your opinion on certain topics, we will keep our surveys short so it shouldn’t take up too much of your time.
We will keep your information confidential and will not share it with any third party – and you can choose to have your email removed at any time.
We believe this is a major initiative to ensure the widest possible number of patients can have a voice within the practice.
If you are happy for us to contact you occasionally by email please fill in the online form by completing all the fields.