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Practice Management

The Practice Management Team are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Management Team support Dr Scrivens and the other medical professionals.

Pauline Beall

Practice Manager

Karen Smith

Nurse Manager

Laura Cresswell

IT/Admin Manager

Alison Hall

Patient Services Manager

Administration

Denise
Fern

Secretaries

Sue

Reception

Patient Services Advisors provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

Patient Services make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Michelle
Kimberley
Emma S
Sally
Janet
Liz
Sarah
Emma H

Housekeeping

Donna

Michelle

Lorna

 
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